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Menus Empower Your Customers Not only does every customer get a menu, they get multiple menus....
How to Determine Your Goal … If you are selling an average of 100 new and used vehicles per month,...
They Like You, They Like You Not … To begin with let’s determine this: “Do your customers like...
Here’s the Answer: Become Differently Better! Is that a catchy phrase or what? Differently...
Is Your Technology Really Helping You? In the retail automotive world we have seen the advent of new...
NO Means Uh, Oh! There is a lot to talk about when answering those five questions. The first four...
Let’s Get Started … Across the top of enter the following headings: Now, start at the top of your...
This is Painful According to NADA’s 2017 Average Dealership Profile, Dealers spent $630 in advertising...
A Consistent Process Is the Key … Requiring a menu presentation to every customer breeds...
Your Service Department Needs an RO Your financial statements will show you where the opportunities...
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