How to Make Up for Lower Sales

In Fixed Ops Toolbox by Don Reed

“You can’t save your way into profitability” “During a slowdown, it is vital that you pursue every available profit opportunity in your dealership. In many cases dealers start looking for …

WHAT CONDITION ARE YOUR TECHNICIANS IN?

In Fixed Ops Toolbox by Don Reed

“Condition • Cause • Correction–an RO for your Service Department” “Most of you are probably familiar with the 3C’s on your repair orders—Condition-Cause-Correction, which is a necessity in order to …

HOW TO TAP INTO MENU MOOLAH

In Fixed Ops Toolbox by Don Reed

“We all know how profitable an F&I Menu is …” “Here’s why: Most menus give the customer a choice of options like Platinum, Gold, or Silver. If the customer chooses …

ARE YOU MISSING THESE PROFIT OPPORTUNITIES?

In Fixed Ops Toolbox by Don Reed

“To earn additional profits in your service department, focus on maintaining your customer’s vehicles.” “Many dealers miss this opportunity by not performing complete inspections of their customers’ vehicles or make …

HOW TO RETAIN CUSTOMERS FOR LIFE

In Fixed Ops Toolbox by Don Reed

“In a perfect world, all new and used customers would come back for service …  for life! “Coming back for all of their service needs, coming back for parts, coming …