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“If you are like most dealers, you do not have an expense problem but you do…

“For the second year in a row, automakers set an all-time U.S. sales record. With all…

“It’s called making a net profit of about $2 million a year plus a nice salary…

Sound too good, to be true? Well, it is true for one of our GM dealers…

“Far too often in our industry we have Dealers, General Managers, Service Directors, etc. who focus…

“The measure of success is not whether you have a problem to deal with, but whether…

“There are two kinds of dealers in our industry today: those who are living up to…

Finding The CureThe cancer within is called “Lack of Accountability.” Yet in virtually every dealership, I…

Take This Simple TestAfter you ‘CHECK OUT’ your Service Department you will find the problem areas…