In-dealership training

Fixed Ops success relies on the strength
of 4 key areas in Service and Parts:
People, Process, Profitability and Accountability

How to get your Fixed Ops Team firing on all four cylinders isn’t an easy task…and often times, dealers are spending time and money on the wrong investments. But ask yourself, “When was the last time your Managers, Advisors, Parts Personnel and BDC reps received professional, ongoing sales and leadership training? Do they know what professional customer communication and effective sales skills look and sound like?” Most dealers tell us that, when it comes to Fixed Operations, they’ve “never had professional, ongoing training.”

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Professional Training... by Professional Trainers

DealerPRO’s In Dealership Training delivers the consistent, ongoing professional training your Fixed Ops Management and personnel need…and deserve…to exceed your customer’s expectations on each and every visit.  Our trainers average more than 15 years of In-Dealership fixed ops management success and empower your service team with proven processes and techniques to help you achieve 100% service absorption.
 We help you solve problems … build your bottom line … and reach top performer industry benchmarks!   

Take a look at some of our highlighted training content below.

Comprehensive Fixed Ops Training

Fixed Ops Leadership and Management
Service Advisor
BDC and Appointmen Coordinator
QuikFix Express
Technical Awareness
Training Programs - In Dealership

Service Advisor:
Expense or Investment

Advising on the MPI Results: Customer Pay vs. Reconditioned

What Dealers and GM’s say