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HOW TO RECRUIT TOP PERFORMERS
What You Want … What is a Top Performer? It is simply someone who can perform above the industry’s...
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HOW GREEN PEAS CAN FORTIFY YOUR PROFITS
It’s Green, Green They Say …  Why would you want to hire Service Advisors who are used to writing...
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PROFIT ACCELERATOR #1: PARTS & LABOR MARGINS
Getting Better Margins … If you are an average dealer, at a 38% margin, you are suffering a shortfall...
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PROFIT ACCELERATOR #2: THE INSPECTION CONNECTION
Why Do Inspections?  Because you want to “maximize gross profit per retail unit, while ensuring...
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PROFIT ACCELERATOR #3: THE MAGIC OF MENUS
Menus Empower Your Customers  Not only does every customer get a menu, they get multiple menus....
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PROFIT ACCELERATOR #5: PAY ATTENTION TO RETENTION
How to Determine Your Goal …  If you are selling an average of 100 new and used vehicles per month,...
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IS OWNER RETENTION IMPORTANT TO YOU?
They Like You, They Like You Not …  To begin with let’s determine this: “Do your customers like...
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HOW TO BECOME DIFFERENTLY BETTER
Here’s the Answer:  Become Differently Better! Is that a catchy phrase or what?  Differently...
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IS YOUR TECHNOLOGY COSTING YOU OPPORTUNITY?
Is Your Technology Really Helping You? In the retail automotive world we have seen the advent of new...
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IS A PIP IN YOUR PLAN, STAN?
NO Means Uh, Oh!  There is a lot to talk about when answering those five questions. The first four...
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