HOW TO GET AN 800% ROI …
Invest in CHANGE … In order to increase sales in any department you have to start doing things differently and/or do different things. If not, then you simply continue to do…
Invest in CHANGE … In order to increase sales in any department you have to start doing things differently and/or do different things. If not, then you simply continue to do…
Recession-Proof Your Dealership If you would like to “Recession Proof” your Dealership in this coming year, you can do so by increasing your “Service Absorption” or “Fixed Coverage” as some like…
A Really Scary Case History To explain my point, let’s take a look at an actual case study of a dealership that recently built a stand-alone Quick Lube facility next to…
Answering “Probably not” won’t get you there … So, how can you have “record profits” in 2019 if the front end of your store does not have a record year? The…
Exploring the True Value of a Service Advisor – DealerPRO Training What makes a good Service Advisor? To begin with, let’s determine what a good Service Advisor’s profile should be…
What’s the Difference? Most dealers come from Sales, so they are “front-end” Oriented. So they really don’t know the difference between a Writer and an Adviser. Think of a Service Writer…
The Power of the Disturbing Question When you ask a customer a question that concerns the safety of their vehicle, you are showing you care and encouraging them to consider proper…
How are you planning to boost fixed ops profits this year? – DealerPRO Training The Importance of a Plan In order to improve your Service Operation’s performance and start producing…
If You Are Thriving … Stay on your toes. If you are making money in all departments, then congratulations on a job well done. But, don’t set your cruise control just…
Making a Difference “Success is achieved through the RELENTLESS APPLICATION OF THE BASIC FUNDAMENTALS!” We’ve talked about being different from every other dealer in town so that you could provide your customers with…