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WHAT CONDITION ARE YOUR TECHNICIANS IN?
Determine the Condition  First, I want you to determine what the Condition of your Technicians is....
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HOW TO MAKE UP FOR LOWER SALES
How to Make Up for Lost Sales You can recession proof your dealership by maximizing your revenues...
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HOW TO REVIVE COMATOSE CUSTOMERS
Are You Still Laughing?  This dealer obviously has a strong interest in supporting his Used Car...
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WHAT VALUE DO YOUR TECHNICIANS PROVIDE?
Let’s look at Gross Profit Production First …  An average Technician at 100% productivity...
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Designing an Effective Fixed Ops Marketing Strategy
Keeping Your Customers for Life According to NADA’s Average DealershipProfile, the average dealer spends...
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Boost Fixed Operations with Strategic Support for Great Success
It Happens All the Time …  Over the past 15 years, my Trainers and I have worked with hundreds...
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THE HIGH COST OF IGNORANCE
What’s Your Story? The last few years will go down in history as record years for the auto industry...
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HOW TO EVALUATE YOUR PARTS DEPARTMENT
Parts: Multiple Customers & Profit Opportunities  If you want to achieve different results (profits)...
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SINCE WHEN IS SELLING A BAD THING?
A House Divided As a Dealer or department manager how do you expect to increase Net Profits and earn...
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2020 VISION: A CLEAR PATH TO INCREASED PROFITS
But That’s Not a Plan …  If you are smart about cutting costs so it doesn’t affect...
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