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  • Advisor & Manager Training
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  • Our $200K Club
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DEALERS EARN RECORD PROFITS IN 2018! FAKE NEWS OR THE REAL DEAL?

  • Post author:web-designer
  • Post published:March 18, 2021
  • Post category:Uncategorized

Answering “Probably not” won’t get you there … So, how can you have “record profits” in 2019 if the front end of your store does not have a record year? The…

Continue ReadingDEALERS EARN RECORD PROFITS IN 2018! FAKE NEWS OR THE REAL DEAL?

WHAT IS A SERVICE ADVISOR REALLY WORTH?

  • Post author:web-designer
  • Post published:March 18, 2021
  • Post category:Uncategorized

What makes a good Service Advisor? To begin with, let’s determine what a good Service Advisor’s profile should be and then we will determine what he or she is actually worth.…

Continue ReadingWHAT IS A SERVICE ADVISOR REALLY WORTH?

SERVICE WRITER OR ADVISOR? YOU BETTER DECIDE WHAT YOU WANT!

  • Post author:web-designer
  • Post published:March 18, 2021
  • Post category:Uncategorized

What’s the Difference? Most dealers come from Sales, so they are “front-end” Oriented. So they really don’t know the difference between a Writer and an Adviser. Think of a Service Writer…

Continue ReadingSERVICE WRITER OR ADVISOR? YOU BETTER DECIDE WHAT YOU WANT!

FIVE MAGIC WORDS CREATE BIG RESULTS

  • Post author:web-designer
  • Post published:March 18, 2021
  • Post category:Uncategorized

The Power of the Disturbing Question When you ask a customer a question that concerns the safety of their vehicle, you are showing you care and encouraging them to consider proper…

Continue ReadingFIVE MAGIC WORDS CREATE BIG RESULTS

HOW WILL YOU INCREASE FIXED OPS PROFITS THIS YEAR?

  • Post author:web-designer
  • Post published:March 18, 2021
  • Post category:Uncategorized

The Importance of a Plan In order to improve your Service Operation’s performance and start producing the net profit you deserve, you need to figure out where you are. So let’s first…

Continue ReadingHOW WILL YOU INCREASE FIXED OPS PROFITS THIS YEAR?

DO YOU WANT TO THRIVE? OR JUST SURVIVE?

  • Post author:web-designer
  • Post published:March 18, 2021
  • Post category:Uncategorized

If You Are Thriving … Stay on your toes. If you are making money in all departments, then congratulations on a job well done. But, don’t set your cruise control just…

Continue ReadingDO YOU WANT TO THRIVE? OR JUST SURVIVE?

HOW TO CREATE A TOP PERFORMING TEAM

  • Post author:web-designer
  • Post published:March 18, 2021
  • Post category:Uncategorized

Making a Difference “Success is achieved through the RELENTLESS APPLICATION OF THE BASIC FUNDAMENTALS!” We’ve talked about being different from every other dealer in town so that you could provide your customers with…

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HOW TO MANAGE OVER-ABUNDANT TECHNOLOGY

  • Post author:web-designer
  • Post published:March 18, 2021
  • Post category:Uncategorized

Too Much Info … A lot of dealers and managers ask me, “What’s new in fixed operations?”When it comes to technology the answer is, a lot. When it comes to managing a service…

Continue ReadingHOW TO MANAGE OVER-ABUNDANT TECHNOLOGY

IT’S TIME TO GET SERIOUS ABOUT SERVICE

  • Post author:web-designer
  • Post published:March 18, 2021
  • Post category:Uncategorized

Cutting Expenses Is Not the Answer … If you are like many other dealers/managers you might be focusing all of your efforts on cutting expenses as opposed to increasing revenues. Do you really believe you…

Continue ReadingIT’S TIME TO GET SERIOUS ABOUT SERVICE

ARE YOUR EXPENSES REALLY TOO HIGH?

  • Post author:web-designer
  • Post published:March 18, 2021
  • Post category:Uncategorized

Time to Take Stock …  Use these industry benchmarks to measure your team’s performance: •   Service Department Operating Profit @ 20% of Gross Profit•   Parts Department Operating Profit @ 30% of…

Continue ReadingARE YOUR EXPENSES REALLY TOO HIGH?
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Recent Posts

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