Improve Dealership Communication with Effective Training Programs Effective communication is a vital component of any business, and car dealerships are no exception. Communication within dealerships can be challenging, as there…
One of the most important aspects of running a successful dealership is ensuring that the service and parts departments are working together to create a profitable business. When these two departments are effectively working together, it ensures that customers are properly serviced and that parts are available when and where they are needed most. This is essential for a dealership to remain competitive and profitable. Let’s review the synergies available between these two departments and how fixed operations can be optimized.
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To maintain a strong profit margin, it is important to have tight controls on expenses in fixed operations. By reducing the amount of money that is spent on unnecessary expenses, you can ensure that your dealership’s net-to-gross ratio is consistently in the 20% range. Let’s take a look at how growing gross profits through dealership training will improve your net-to-gross ratio for your dealership’s Service Center.
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The service department is an essential part of every dealer’s business. By providing quality service, dealers retain their customers while maintaining a high level of customer satisfaction. To maximize profits and maintain a high level of service, dealers must ensure their fixed operations are in line with their company’s overall goals. Here’s how to get your service department and dealership’s fixed operations in line.
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