Latest Articles
Too Much Info …
A lot of dealers and managers ask me, “What’s new in fixed operations?”When it comes...
Cutting Expenses Is Not the Answer …
If you are like many other dealers/managers you might be focusing...
Time to Take Stock …
Use these industry benchmarks to measure your team’s performance:
• ...
Menus Can Make a Difference …
Finance and Insurance Departments have proven to be a significant...
Do You Really Need to Ask Permission from Employees?
The concept of employee buy-in is overblown and...
Opportunity Rings …
As a Dealer or General Manager would you allow 35% of your incoming sales calls to...
What You Want …
What is a Top Performer? It is simply someone who can perform above the industry’s...
It’s Green, Green They Say …
Why would you want to hire Service Advisors who are used to writing...
Getting Better Margins …
If you are an average dealer, at a 38% margin, you are suffering a shortfall...
Why Do Inspections?
Because you want to “maximize gross profit per retail unit, while ensuring...
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