These are basic rules that have been around for a very long time yet as I speak to hundreds of dealers all across the country and as my Fixed Operations …

Is that number going up, going down or staying the same? How often do you look at this number? (You’ll find the number in your computer) What does this number …

“There’s no doubt we’re in a slowdown. ” “How long it will last and how deep it will go is anybody’s guess. Those factors are out of your control. But, …

“To grow, you must maintain a 6 to 1 ratio in Customer Pay RO count to Total Vehicle Sales” “Use your most recent financial statement and determine your average new …

“To succeed, you need to consistently enforce discipline and accountability for performance. ” “When we look at performance with regard to Customer Pay Hours per RO, there aren’t many people …

“Have you ever been to a restaurant? ” “Olive Garden? Outback? How about Longhorn? When you were seated at your table, were you presented a menu? Of course, you were! …

“Let’s switch gears here for a moment …  “Look at your Used Car Department. Do you have a policy that all used vehicles be inspected for needed maintenance and/or mechanical …

“Look at your financial statement …  “Find your customer pay parts (retail) gross profit margin as a percent of your customer pay parts sales, year to date. I have found …

“There are some bumpy roads ahead …  “The record-breaking sales pace of the last several years, plus the abundance of incentives that have taken future buyers out of the market …

That’s why it makes sense to take a look at Green Peas …” You can get people who will become Top Producers by thinking out of the box. Here’s an …