The Art of Selling

In Fixed Ops Toolbox by Don Reed

— Don Reed, CEO DealerPRO Training We know that just like the Sales departments, we must measure what we are trying to manage. We are trying to manage a department …

KEEP THOSE CUSTOMERS COMING BACK!

In Fixed Ops Toolbox by Don Reed

— Don Reed, CEO DealerPRO Training Well here’s a news flash for those dealers: Nothing has changed! Okay I’ll concede that our technology has changed but I’m talking about how …

If It Ain’t Broke-Break it!

In Fixed Ops Toolbox by Don Reed

“Thank you very much but our service operations are not broke, we’re doing just fine and don’t really need any help. We can do this ourselves and we don’t need …