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IS THERE A CANCER IN YOUR DEALERSHIP?
Finding The Cure  The cancer within is called “Lack of Accountability.” Yet in virtually every dealership,...
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HOW “SLEEPY” IS YOUR SERVICE DEPARTMENT?
Take This Simple Test  After you ‘CHECK OUT’ your Service Department you will find the problem areas...
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Effective Strategies to Build and Grow Your Fixed Ops Sales Team
Develop Your Strategy Let’s look at some fixed operations strategies that will enable all of you to achieve...
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DID YOU BEAT LAST YEAR’S FIXED OPS PROFIT BY 40 % OR MORE?
How Do You Identify Your “Sales Problems?”  A sales problem translates to a lack of additional gross...
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MAKING A CASE FOR CHANGE IN FIXED OPS
Are Your Profits Setting Records, Too?  NADA also states that Dealer profitability has remained...
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ARE YOU MAKING WHAT YOU SHOULD IN FIXED OPS?
Are You Meeting Industry Benchmarks? In order to improve your Service Operation’s performance and start...
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IF IT AIN’T BROKE-BREAK IT!
ARGHHHH!  This is so frustrating when we hear this. Recently one of our Fixed Operations Specialist’s...
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KEEP THOSE CUSTOMERS COMING BACK!
News Flash!  The seminar began with the facilitator standing before us uttering the following words:...
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THE ART OF SELLING
Measuring Front-End Success …  To begin with, we all expect our Salespeople selling new and used...
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IT’S CHEAPER TO KEEP THOSE CUSTOMERS!
Why You Should Invest In Keeping Your Customers If you are one of these dealers who is spending between...
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