DealerPRO Certified 2 Day Service BDC Course – Buy Now, Use Later, up to 35% off


Bulk deal
Quantity Discount Discounted price
2 - 3 15% $1,270.75
4 - 5 25% $1,121.25
6 + 35% $971.75
Bulk pricing will be applied to package:


Professional training delivered to your most valuable investments in service and parts…your people. No time right now to send your people? Planning to add new hires? Take advantage of discounted pricing when you “BUY NOW, USE LATER” for Advisor, BDC or Fixed Ops Management Courses.

2 seats = 15% off
4 seats = 25% off
6+ seats = 35% off


**Discount will be calculated when you checkout.



Who should attend

Any employee that helps answer phones for service customers: BDC rep, cashier, receptionist, advisor, warranty clerk, etc.

Course Length

2 Days

Key Benefits

Professional phone skills and scripts that sell more appointments; scheduling strategies to optimize shop productivity; outbound scripts & strategies that generate income

Course Details

  • Auto industry specific training that addresses service department customers’ needs and concerns
  • Selling skills that set more customer appointments
  • Scripts for outbound calls: declined services, recalls, lost souls, etc.
  • Proactive communication over the phone that builds retention
  • Scheduling strategies that maximize shop productivity and Advisor’s time

2 Full Days of Interactive Training, Test Certification, Workbook; lunch, beverages, snacks included.