FIVE MAGIC WORDS CREATE BIG RESULTS

In Fixed Ops Toolbox by Don Reed

For example, we provide training services for a major equipment maker selling to dealers and aftermarket repair shops. One of their products is alignment equipment. So in our workshops, I …

WHAT IS A SERVICE ADVISOR REALLY WORTH?

In Fixed Ops Toolbox by Don Reed

“We’ve talked about what it takes to attain 100% Service Absorption in your dealership by implementing your “front end” (Sales) processes in the “back end” (Fixed Ops–the back bone) of …