Automotive News Webinar

FREE Automotive News Webinar
5 Keys to Retaining Top Performing Service Advisors

Moderator:
Dave Versical
Editor
Fixed Ops Journal

Presenter:
Don Reed
CEO
DealerPRO Training

This webinar addresses 5 key areas that you must focus on and develop a process for when hiring and retaining new service advisors: effective recruiting, proper job description, training, compensation that motivates and accountability.
Click HERE to register

• The job description that attracts the best Service Advisor candidates

• 11 key skills every Advisor must develop to become a top performer in service

• Why “Green Peas” can turn out to be your
highest performing
Service Advisors

• Compensation plans that motivate Advisors to achieve higher CSI and provide excellent customer experiences … and prevent them from being recruited by someone else!

• Why failure to properly train your service advisers results in higher turnover and can cost an average dealer about $144K a year in lost customer pay gross profits PER ADVISOR